Clear steps. Better decisions.

Every order should be confirmed in writing through the business before manufacturing begins. Here is the practical journey from enquiry to handover.

How it works

From first message to finished furniture.

Because furniture orders differ in size, material, configuration and delivery requirements, final pricing and timelines are confirmed individually.

Browse & enquire

Open the WhatsApp catalogue or send the team an inspiration image with the furniture type you need.

Confirm the specification

Agree on the design, dimensions, orientation, material, colour and any additional features.

Receive the quotation

Check the quoted price, deposit, balance, estimated manufacturing period and collection or delivery details.

Approve & pay as agreed

Only proceed once the written order summary is accurate. Keep proof of payment and the confirmed conversation.

Manufacture

Your furniture is made according to the confirmed order. Custom work may not be identical to inspiration imagery because materials and proportions can vary.

Collection or delivery

Final arrangements are confirmed with the business. Inspect the item and raise any issue promptly.

Before paying

Confirm these details in writing.

Exact item & dimensions

Design, size, orientation, colour and material.

Total price

Deposit, remaining balance and accepted payment method.

Timing

Estimated manufacturing period and how delays will be communicated.

Handover

Collection address or delivery fee, area and access requirements.